Under the direction of the Special Projects Coordinator and within federal, state and local guidelines performs complex human services support work.  Work involves providing information to clients or assisting staff in the delivery of social services.  May train others.

The Family Partner will provide services to families that are receiving all Levels of Care to help with referrals, advocacy and empowerment by providing Wraparound process or informal skills training. The Family Partner is a formal member of the Wraparound team whose role is to serve the family and help them engage and actively participate on the team and make informed decisions that drive the process. Family Partners have a strong connection to the community and are very knowledgeable about resources, services and supports for families. The Family Partner's personal experience is critical to earning the respect of families and establishing trusting relationship that is valued by the family. The Family Partner can be a mediator, facilitator or bridge between families and agencies. Family Partners ensure each family is heard and their individual needs are being addressed and met. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment

Education, Training, and Experience

• Education High School Diploma or GED is required to qualify as a Family Partner.
•  Must become a Certified Family Partner within 1- year of employment. Must have at least one year experience of raising a child with special needs.
• Must have experience navigating the Mental Health System, Special Education or Juvenile Justice System.
• Need a good knowledge base of mental illness diagnoses and behavior disorders in children and/or adolescents.
• Must be able to collaborate closely with a team of family members and professionals to develop and implement individualized plans of care.
• Must have a flexible schedule in order to meet with the family teams at times that are convenient to the team, so as to ensure active participation of all wraparound team members.

Registration, Certification, Licensure, and Other Qualifications

• Must have and maintain a background and criminal history free from any disqualifying offenses as outlined by the Texas Administrative Code (TAC) and the Health and Human Services Commission (HHSC).
• Must possess and maintain a valid driver's license and automobile insurance.
• Individuals with an out-of-state driver's license must be able to obtain a driver's license in the state of Texas within thirty (30) days.
• Successful completion of all position-specific training within thirty (30) days of employment is required.

Knowledge, Skills and Abilities

?  Knowledge of the needs, problems, and community environments of persons with disabilities; of community and government service delivery systems; of case management systems; and of community welfare resources.

?  Skill in conducting individual needs assessments and in the operation of computers and applicable computer software.

?  Ability to negotiate services, to communicate effectively, and to train others.

?  Understanding and practice of Trauma Informed Care principles.

Essential Duties

1.  Researches sources and educates families about resources in their community which meet their specific needs; assists parents/caregivers/consumers in accessing social supports.

2.  Maintains accurate and concise documentation of contacts with family, team members and providers, including follow-up on referrals made.

3.  Teaches families/caregivers effective advocacy skills; provides Wraparound services for qualifying families.

4.  Serves as Peer Mentor to parents/caregivers of families served and lending informal support.

5.  Facilitates caregivers' ability to work collaboratively with professionals in the community.

6.  Scheduling and overseeing an on-going Family Support Group for the purpose and re-enforcement of family coping skills, stronger family unity, and achieving fluidity in functioning with day-to-day needs of children with mental illness; these groups will be held in Denton and Lewisville twice a month. The Center will reimburse contractor for refreshments for the group sessions, not to exceed $150.00 annually. A receipt must be provided for every purchase and then submitted to the supervisor for approval on a monthly basis.

7.  Maintains acceptable driving record as required for DCMHMR insurance. Perform additional duties as deemed necessary by department supervisor within designated time frames.

8.  Delivers services and supports that reflect the unique cultural values and practices of each child and family.

9.  Provides emergency intervention when necessary according to Department of Human Services (DHS) and Center Policies and Procedures. Provides verbal and physical PMAB intervention correctly when necessary; provides CPR in an emergency until other medical aid arrives; provides emergency and non-emergency first aid until professional medical aid arrives or as directed by a licensed medical professional

Full Time: Non-Exempt

Work Model: In person

Monday through Friday: 8AM-5PM

Pay Range: $15/Hourly

Enjoy Great Benefits!

Full-time employees are eligible for full medical, dental and vision benefits. Part time employees are eligible for full medical and dental benefits. Incentives are available if employee chooses to participate in Center's Wellness Program.

• Base Plan and Buy Up Plans offered through Imagine360.
  • The Center covers 100% of cost of the base plan if electing employee coverage only.
• Internal & External Employee Assistance Programs.
• Paid Time Off (PTO) accrual starts at date of hire.
  • Full-time employees earn up to 120 hours of PTO during first year of employment.
    • Part-time employees earn up to 60 hours of PTO during first year of employment.
  • PTO increases with tenure level.
  • The Center gives 5 personal days to full-time employees and 1 personal day to part-time employees to use at their discretion.
• Full time employees are enrolled into 401a retirement plan at 90 days of service.
  • The Center contributes 3% of earnings at 90 days of service.
  • The Center contributes 5% of earnings at 2 years of service.
• Additional, 403b and 457 retirement plans available.
  
• Full time employees have access to Flexible Spending Account (FSA).
  • Medical FSA
  • Dependent FSA
• The Center offers and covers 100% the following to full-time employees:
  • Short Term and Long Term Disability
  • Basic Life & Accidental Death Coverage
  • Basic Life Spouse Coverage
• The Center offers and covers 100% the following to part-time employees:
  • Short-Term Disability

Denton County MHMR Center is an approved NHSC (CMHC) and Pediatric Specialty with HRSA and Public Service Loan Forgiveness (PSLF) site.